I was chasing a bargain for sure, and I was pretty unsure about whether getting an electric scooter as a transport option was the right thing to do for me at my age (76). I was also unsure about spending, for me, a high amount of money on a shop I had never heard of before! Well, it turns out that all my fears were unfounded! I made two phone calls and got Jonno, yes, an actual live person, who was informative and very helpful. My scooter, a Ninebot Max G30, was at a very good price and was delivered (freight free) to me in Queenstown (a long way from Auckland) on the Thursday following me ordering online on Sunday - excellent! I am thrilled with the scooter and yes, it was the right thing for me to do at my age and my choice of store was perfect, but I can't take credit for that. Thank you Jonno. P.S. Today I got in my mailbox, you know those things at the roadside, a Thank You card from Electric Scooter Shop - wow! If you're wanting an electric scooter, look no further. If they haven't got the one you want, there is every chance they can get it for you.